![]() Verify Enable CloudIQ telemetry data is selected. Verify that Enable remote support is selected. Enter the gateway information, then enter the Access Key and PIN then click Finish Setup.Īccess Key and PIN can be acquired from the Request Access Key and PIN link.Ĭonnection is successful when SupportAssist shows Enabled and Connectivity shows Connected. Scroll to the bottom and check the box, then click Accept.Įnter primary contact information and optionally a secondary contact then click Next.įor direct connection, enter the Access Key and PIN then click Finish Setup.įor gateway connection, check the box for Connect using Secure Connect Gateway. Go to the Cluster management > General settings > Dell SupportAssist tab. ![]() Section 1.a - Enable SupportAssist (WebUI) Secure Remote Services under the Remote Support tab is being deprecated, and support soon ends. Note: Starting with OneFS v9.5.0, it is recommended to use SupportAssist for remote connectivity. Section 1: Onboarding for OneFS v9.5.0 and later ![]()
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